Mark Learner
Vice President - Lending Operations Automation Design & Build @Barclays
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WORK HISTORY
Vice President - Lending Operations Automation Design & Build @Barclays
London, GB
Design and implement automated and digital solutions of Corporate client needs, ensuring operating cost reduction targets are met whilst delivering enhanced client service. • Delivered the first fully automated Lending solution to time and budget resulting in significant operating cost saves. • Use creative thinking and problem solving techniques to simplify complex Lending processes. Apply Lean practices to eliminate waste in processes. Liaise with Corporate technology teams to deliver automated Lending Journey solutions • Lean accredited equivalent to Six Sigma Green Belt• Barclays “Digital Wings” City Guilds accredited
EDUCATION
The Bishops Stortford High Scool
11 GCSE's A-C
Braintree College
AVCE, Media Communications and Spanish
ABOUT MARK LEARNER
Creative thinker specialising in process simplification and automation design for complex client journeys. Motivated by success and challenge, able to work independently or as part of a team. Highly committed, equally able to follow instruction and demonstrate initiative. Extremely ambitious and dedicated to offering outstanding service delivery. Confident, eloquent and dynamic. Computer literate and a proactive self-developer, always eager to grow experience and achieve more. A proven strategist and analyst able to innovate and implement enhanced procedures to meet operating cost targets through automation and digitalisation.
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