Mark Harrell
Senior Director, Professional Services Solutions and Operations
- Role
- Senior Director Professional Services Solutions and Operations at Procore Technologies
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Mark Harrell
A 20-year record in building and developing outstanding commercial teams across Consulting, Customer Success, and Key Account Sales. Expert in the leadership of global teams selling complex solutions to C-level. 16-year tenure at Autodesk, leadership roles in Consulting, Customer Success, and Key Accounts, leading teams of up to 70-people. Recently, helping Nemetschek Group, a major European software firm ($850 million & 3,500+ Employees) build out its Key Accounts team globally and opening emerging markets across India and Middle East.My expertise is in transforming teams, delivering an excellent customer experience and driving revenue growth through innovative strategy and execution.I believe that high-performing teams are both aspirational and attainable. I am a strong advocate for unlocking people\'s abilities through creativity and risk-taking. I believe in divergent thinking to solve critical problems and innovate for the future - the way things have been done in the past is likely not the way they should be done for the future. I believe in critical observation skills that allow us to delve beyond the surface and address core issues. As a leader, I believe communicating purpose and clarity to teams is a critical skill that enables the enterprise to excel in performance. I\'m a big believer in Lencioni\'s foundation of trust and that EQ plays a pivotal role in unlocking it. Lastly, I value lifelong learning, never hesitating to take on something new. HIGHLIGHTSBuilder and developer of Consulting, Customer Success and Key Account teamsKey Verticals: Architecture, Engineering, Construction & ManufacturingCreates high performance teams that produce outstanding resultsStructures and designs innovative programs that result in positive outcomesOutstanding communicator, helping drive team performanceVisionary Leader with Strong Professional Services, Customer and Sales skillsGlobal customer experience SAAS / TECHNOLOGY AREASEngineering Software, CAD-CAM, Entertainment, 3D Design, Consulting, Training, Professional Services, and Product Lifecycle Management.COMPETITVE LANDSCAPEAutodesk, Bentley Systems, Dassault, Siemens, Trimble
Experience
Senior Director Professional Services Solutions and Operations
Aug 2024 — Present · Atlanta, GA, US
Education
King University
BS, Economics
Darlington School
High School Diploma
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