Mark Keown

About Mark Keown

Mark Keown is a customer focused and performance driven leader with a consistent record of developing new and profitable revenue streams. Mark has extensive expertise with compute systems and new services creation with a focus on today\'s applications which are critical to the future vision of technology and applications (AI). Other areas of expertise and operations Mark excels include services delivery excellence, supply chain management, and creating value added services that require a deep understanding of critical business drivers in multiple markets and industries. Mark prides himself in not just meeting, but exceeding SLA\'s in the businesses he is accountable for. Mark is a thought leader in the next wave of compute services. Mark is at his very best when building relationships with C-level decision makers. Adept at driving cost savings and improving productivity and performance (company and team) within all roles he\'s been assigned.

Experience

1. Global Cloud Readiness and Services Operations Senior Manager

   Lenovo

   Apr 2018 — Present

   Lenovo 2018 - Current Global Cloud Readiness and Services Operations Manager Greater Seattle Area Lead global services readiness and delivery for Lenovo’s largest T1 Hyperscale customers. • Manage parts supply chain and SLA’s for 200+ data centers around the globe • Direct global services delivery to end users through two major third parties and Lenovo direct. • Accountable for three major T1 cloud providers SLA’s and customer satisfaction.

Education

• Western Washington University

  BSEET