Mark Katz
Operational Excellence Manager, HMH
- Role
- Operational Excellence Manager at Houghton Mifflin Harcourt
- Location
- Point Pleasant Beach, NJ, US
- LinkedIn followers
- 500 followers
About Mark Katz
Expertise leading diverse teams in the design, development and deployment of new products and innovative business solutions. Accomplished in operations, project and program management, including agile development methodologies. Keen ability to work with ambiguity and attend to detail while maintaining a vision of the big picture. Experienced in client, contract and vendor management. Adept at communicating with senior management and stakeholders at all levels. Experienced in ChatGPT / AI / Copilot / Machine Learning, Lean Six Sigma, Smartsheet, MS Office, MS PowerAutomate, MS Project, Minitab, Visio and Power BI.
Experience
Operational Excellence Manager
Jun 2020 — Present
I began in this role at NWEA, which was acquired by Houghton Mifflin Harcourt in 2023. Provide strategic leadership and operational support to the organization and establish scalable and sustainable processes to support Operations and lines of business. Implement Artificial Intelligence (AI) and Machine Learning (ML) tools and practices to increase operational efficiency and effect change within the organiztion towards data driven decision-making and establishment of predictive analytics.
Education
Dale Carnegie Training
Certificate, Dale Carnegie Leadership Training
2018
Scrum Inc
Registered Scrum Master / Product Owner Training
Rutgers University
Bachelor of Arts (B.A.), Economics
Scrum.org
Professional Scrum Master, Agile Project Management
2018
Rutgers University–Newark
Rutgers Mini-MBA, Business Essentials Program, Business Development
2010
NWEA Six Sigma
Green Belt Certification
2020
The George Washington University School of Business
Master's Certificate, Project Management
2004
Skills
- Program Management
- Vendor Management
- Research
- Project Planning
- Leadership Development
- Education
- Business Analysis
- Technology Integration
- Strategic Planning
- Sdlc
- Instructional Design
- Business Process Improvement
- Educational Technology
- Change Management
- Product Development
- Leadership
- Process Improvement
- Higher Education
- Project Management
- Proposal Writing
- Teacher Training
- Staff Development
- E-Learning
- Teacher Evaluation
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