Mark J Ashworth Chtmp
Rooms Controller - Front Office @New York Hilton Midtown
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WORK HISTORY
Rooms Controller - Front Office @New York Hilton Midtown
New York, NY, US
Closely work with Sales, Events, Food & Beverage and Reservations teams to facilitate the room assignments of all groups and conventions - Assist guests with all pre arrival requests and special accommodations- Ensure the smooth arrival experience for 5 Airline Deck and Cabin Crews ranging from 15 to 60 daily crew member arrivals- Provide assistance in the success of the NOR1/ Estandby programs- Coordinate with Front Office Leadership in elevating the stay experience of all Diamond and VIP guests with room upgrades and personalized amenities
EDUCATION
Florida Atlantic University - College of Business
Certificate, Hospitality and Tourism Management
Monroe Career & Technical Institute
Certificate - CHTMP (Certified Hospitality & Tourism Management Professional), Hotel/Motel Administration/Management
East Stroudsburg University of Pennsylvania
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
SKILLS
ABOUT MARK J ASHWORTH CHTMP
My passion and drive to excel in the field of hospitality is displayed in my 16+ years in the industry. From large corporate hotels, to a family golf resort to the most magical place on earth.I\'ve been exposed to different levels of hospitality as well as trained to have the knowledge and experience necessary to continue growing and accomplishing my goals. With a main objective to one day successfully run my own resort property, I\'m ready to put in the work and do whatever it takes to make my ultimate dream become reality.
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