Mark Iannelli
Director, Technical Account Management - Business Development @AccuWeather
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WORK HISTORY
Director, Technical Account Management - Business Development @AccuWeather
Lead a Technical Account Management team serving as the primary customer-facing partner for pre- and post-sales engagement, guiding clients on the successful adoption and ongoing operation of AccuWeather’s global API technologies powering industry-leading products and services.• Partner closely with Sales across multiple lines of business to drive revenue growth, support deal closure, and structure new partner agreements by setting clear expectations, forecasting API usage, aligning data needs, advising on pricing models, and supporting data marketplace sales through platforms such as Snowflake and Databricks.• Manage and grow strategic customer relationships at all organizational levels, ensuring long-term success for high-revenue global partners across IoT, mobile OEMs, advertising, digital media, and data platform ecosystems through proactive support, strategic guidance, and collaborative solution design.• Serve as an escalation and coordination point for complex technical issues by working cross-functionally with engineering, operations, and product teams to resolve issues quickly and minimize customer impact.• Align internal and external stakeholders to ensure timely execution of projects, support initiatives, and customer commitments while maintaining strong communication and accountability.• Act as a trusted Customer Success Manager for strategic partners, ensuring customers achieve measurable business outcomes through AccuWeather data solutions by guiding implementation, adoption, and ongoing optimization initiatives.• Product Owner and Evangelist for the AccuWeather API Developer Portal, which launched a major recurring revenue stream in 2017 and was successfully redesigned in 2024. Led strategy across product design, content, monetization, and go-to-market. Recognized externally through speaking at Google NEXT 2019, featured in multiple Google Cloud publications, and coordination of a joint Google/Apigee commercial campaign.
EDUCATION
Penn State University
Bachelor's degree, Meteorology
SKILLS
ABOUT MARK IANNELLI
Experienced customer-focused professional with extensive experience supporting global OEMs, IoT device manufacturers, and leading product teams using AccuWeather solutions. Skilled at translating customer requirements into scalable technical solutions, guiding integrations from design through production, and partnering with sales and product teams to ensure successful adoption. Strong communicator with a hands-on approach to troubleshooting, solution architecture, and customer enablement, seeking opportunities to deliver measurable impact through technology-driven solutions.
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