Mark Huffman

About Mark Huffman

Seasoned HR and Operations Executive with a proven track record in executing talent strategies, driving growth, and collaborating with executive leadership. Expertise in business growth, continuous improvement, and transforming operations to achieve high-impact results. Adept at fostering innovation, leading cross-functional teams, and enhancing employee engagement. Core competencies include:Execution, Results, Leadership; Strategic and Tactical Planning / Delivery; Business Process Development; Budget and P&L Management; Mergers and Acquisitions; Organizational Management; Post-Merger Integration; Metrics-Driven Performance Management; Stakeholder Alignment; Transformational Change; Implementation and Project Management; Continuous ImprovementNOTABLE CAREER HIGHLIGHTS • Increased employee engagement survey participation to a record-high rate by leading the annual survey process.• Improved consistency for managers by developing Standard Work Instructions.• Led M&A activities, achieving significant cost savings and operational efficiencies.• Exceeded revenue growth targets, adding $37M over five years, and reduced turnover by 34% through enhanced onboarding and training.• Implemented scorecard management and root cause countermeasure processes, driving continuous improvement across the organization.

Experience

1. Sr Director, Operations

   America\'s Thrift Stores

   Feb 2026 — Present

Education

• The University of Alabama

  Bachelor of Science

• Texas A&M University-Corpus Christi

  Master of Business Administration - MBA