Mark Horton

About Mark Horton

I am Vice President of Engineering and Network Operations for BluIP Inc. My career has been built around designing, scaling, and securing large-scale cloud communications and automation platforms for mission-critical environments.My background spans UCaaS, CCaaS, AI-driven voice automation, carrier and enterprise network architecture, and multi-cloud infrastructure. I lead globally distributed engineering, network, and support organizations responsible for high-availability voice platforms, hospitality and healthcare deployments, and enterprise-grade automation systems serving thousands of endpoints and users.What defines my work is a focus on architecture integrity, operational resilience, and execution discipline. I’ve led SOC 2 compliance programs, disaster recovery engineering, platform modernization initiatives, large-scale hospitality and healthcare implementations, and multi-carrier global network designs while maintaining strict uptime, security, and performance expectationsI’m known for building teams that avoid tiers and silos, delivering deep ownership and engineering-driven customer experience. My leadership style centers on clarity, accountability, and long-term system design solutions rather than short-term fixes.Strong systems create strong teams.Strong teams build platforms that last.

Experience

1. Vice President of Engineering and Network Operations

   BluIP Inc.

   Jan 2024 — Present

Skills

• Network Engineering
• Sales Engineering
• Cisco Routers
• Cisco Ios
• Cisco Call Manager
• Cisco Technologies
• Session Border Controller
• Sip
• Adtran
• Broadsoft
• Engineering
• Unified Communications
• Systems Engineering
• Tdm
• Project Management
• Network Administration
• Voip
• Engineering Management