Mark Hopper
Account Director @BT Group
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WORK HISTORY
Account Director @BT Group
Currently working within the Media and Broadcast sector within BT Global Services. Responsibilities include. The development and execution of an account level sales strategy including a CXO level contact plan. Delivery of new business sales and revenue targets. Performance management of a large virtual team including sales, marketing, invoicing and service delivery functional groups. Delivery of customer satisfaction measured at all levels within the client organisation. Customer thought leadership in areas such as technology innovation, customer relationship management and business process. Competitor threat analysis and tailored marketing approach.
EDUCATION
City Of London College
ONC - Electrical engineering
SKILLS
ABOUT MARK HOPPER
He is a highly motivated, passionate and successful business professional, with a passion for creativity. He combines strategic thinking with well developed general business acumen and a solid knowledge of transformational IT solutions. His excellent inter-personal skills and overall positive attitude have enabled him to demonstrate influencing skills at an executive level. He has a strong belief that by fully understanding the customer’s business challenges, speaking their language and always putting them first is the only sustainable way to maintain a competitive advantage. He meets challenges head on, is quick and eager to learn and open to new ideas and working practices. He possesses a Management style of leading by example and empowerment, approachable, coaches rather than preaches and acknowledges achievements.
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