Mark Hong
IT Services/Consulting/Digital Enterprise Solutions
- Role
- Senior Client Solutions Manager at iSpace, Inc.
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Mark Hong
A results-driven IT engagement expert with over 25 years of proven success in client…
Experience
Senior Client Solutions Manager
Jun 2017 — Present · Los Angeles, CA, US
iSpace is a global services company focused on Information Technology Solutions/Staffing, Consulting and Business Process Services. Our solutions and services are centered in few areas - Contracting, Outsourcing, and Software Products. Our team of seasoned professionals based in the United States and India focus on providing results, driving innovation and affecting outcomes. Our clients have come to rely on our expertise, our commitment to quality, customer service and our innovative approach to problem solving to help create sustainable value for their customers and shareholders.Specializing in Finance Services, Insurance, Healthcare, Manufacturing, and Entertainment, we work with Fortune companies throughout the United States. Our commitment to customer satisfaction is reflected in the fact that over 90% of our client base has remained with us for over 9 years.iSpace is committed to quality and information security reflected by the fact that it has been awarded the industry standard certifications such as ISO 9001 and ISO 27001.
Education
California State University-Long Beach
Bachelor of Arts, Speech Communication. Emphasis in Interpersonal and Organizational Communication
University of Pennsylvania
Certification
2017
Skills
- IT Outsourcing
- Strategic Partnerships
- Business Applications
- Key Account Management
- Sales Process
- Salesforce.com
- Competitive Analysis
- Contract Negotiation
- Marketing Strategy
- Sales Management
- Online Marketing
- B2b
- Customer Relations
- Direct Marketing
- Leadership
- Sales Operations
- Customer Retention
- Database Marketing
- Cloud Computing
- Contract Negotiations
- Channel Management
- Email Marketing
- Consultative Selling
- Customer Relationship Management (Crm)
- Lead Generation
- Management
- Market Research
- Business Intelligence
- IT Operations
- Account Management
- Telecommunications
- Product Development
- New Business Development
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