Mark Hollebon
Managing Director @PwC
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WORK HISTORY
Managing Director @PwC
PwC\'s managed services capability employs over staff and provides operational delivery and execution capability for our clients. We typically work with financial services clients and public sector organisations to solve complex operational challenges by designing and mobilising large-scale delivery programmes, BAU processing capacity, or large scale change programmes.Responsibilities- Accountable executive for UK operations across 2 delivery centres, with responsibility for financial performance and risk management of a 480 FTE business unit- Oversight of multi-year managed service deliveries for a portfolio of UK financial services providers and government / public sector organisations- Planning and mobilisation of new service delivery contracts, including platform and process design, operational readiness, commercial pricing and service level negotiation- Development of PwC’s Managed Services capability- Proposition development and execution enablement- Senior internal, client and market stakeholder leadership- Inclusive leadership
EDUCATION
University of Dundee
B Acc (Hons), Accountancy, Accounting
SKILLS
ABOUT MARK HOLLEBON
Highly motivated, results driven and pro-active Operations Director. Established leader and confident team player at every level with an extensive knowledge of the retail financial services sector and regulatory regime, reinforced by significant operational, project management, and client-facing experience. Proven track record in successfully restructuring under-performing business units.
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