Mark Higgins
Senior Manager, Global Escalations and Incidents @Rapid7
Belfast, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2025 — Present
Senior Manager, Global Escalations and Incidents @Rapid7
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Belfast, GB
EDUCATION
2016 — 2019
Ulster University
Bachelor's degree, Computer Science
2014 — 2016
SERC Dowpatrick
Foundation degree, Computing
ABOUT MARK HIGGINS
Senior Manager at Rapid7 driving customer escalations and cross-functional execution across Engineering, Product and Customer Success | Focused on serviceability, operational excellence, and turning complex challenges into scalable improvements
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