Mark Hicks

About Mark Hicks

With more than 30 years in the building materials industry — starting as a Manager Trainee with 84 Lumber in 1991 — I\'ve built my career on one consistent principle: grow the business, develop the people, and deliver results.As General Manager, I currently oversee two 84 Lumber facilities in Southwest Florida — Fort Myers and Cape Coral. Fort Myers operates as a full-service lumberyard with a door shop on site. Cape Coral is home to our window warehouse and serves as the base for our installed sales team, which specializes in interior trim, interior and exterior doors, and windows. Managing the full scope of these operations means balancing high-volume material sales with a service-driven installed business — and doing both at a high level.Earlier in my time at 84 Lumber, I served as Director of National Accounts for the Mid-Atlantic Division, partnering with top national and regional homebuilders to solve real business problems — improving cycle times, creating efficiencies, and developing programs that strengthened long-term relationships.Before rejoining 84 Lumber, I served as Vice President of Griggs Lumber Company, where I led a team of 100+ employees and held full P&L responsibility across sales, operations, purchasing, marketing, and advertising. I helped transform the company into one of the most recognized building material brands in the region.Throughout my career, I\'ve built territories from zero to multi-million dollar books of business — and I\'ve done it by earning trust, staying close to customers, and executing with discipline.Core strengths: General Management · Multi-Site Operations · P&L Oversight · Installed Sales · Sales Leadership · Business Development · Team Building · Building Materials & Construction

Experience

1. General Manager

   84 Lumber

   Oct 2016 — Present · Fort Myers & Cape Coral, FL, US

   Oversee two 84 Lumber facilities in Southwest Florida — Fort Myers and Cape Coral. Both locations operate as full-service lumberyards and include an onsite door shop, window warehouse, and a dedicated installed sales team specializing in interior trim, interior and exterior doors, and windows. Responsible for all aspects of operations across both locations, including financial performance, customer satisfaction, team development, inventory management, and purchasing. Drive a customer-first culture while maintaining cost discipline and operational efficiency across a multi-site, multi-product business.

Skills

• Outside Sales
• Marketing
• Contract Negotiation
• Selling
• Account Management
• Window
• Pricing
• Residential Homes
• Millwork
• Sales Management
• Key Account Management
• Negotiation
• Operations Management
• Sales Growth
• Roofers
• Market Planning
• Budgets
• P&L Management
• Sales Operations
• Customer Service
• P&L
• Cold Calling
• Management
• Team Building
• Flooring
• Building Materials
• Sales
• Wholesale
• Siding
• New Business Development
• Contractors
• Wood
• Purchasing
• Construction Management
• Renovation
• Marketing Strategy
• Materials
• Timber
• Construction
• Inventory Management