Mark Hickey

Manager Industrial Business at Graybar

Role
Manager of Industrial Business at Graybar
Location
Maryville, TN, US
LinkedIn followers
500 followers

About Mark Hickey

Experienced Industrial Sales Manager with a demonstrated history of working in the…

Experience

  1. Manager of Industrial Business

    Graybar

    Oct 2011 — Present

    I manage a sales team of 18 industrial electrical sales representatives in Middle and East Tennessee. Job Description- Develop business plans that support the Industrial market within the assigned territory; work with appropriate sales personnel to develop tactical plans that implement the district plan; develop assigned sales territory business plans with suppliers that District Marketing has identified as strategic- Implement the sales management process utilizing sales rep business plans, pre-call plans, and post-call coaching debriefs; establish annual sales and gross margin rates for market applicable sales reps or other sales personnel within the district- Evaluate industry and business trends for potential impact on the district; identify key business opportunities and potential threats within the assigned sales territory- Develop and maintain relationships with key customers and suppliers so that the assigned sales territory is properly positioned within the marketplace; provide guidance and support in the retention of profitable business- Ensure the assigned sales territory has implemented effective recruiting, staffing, employee development, performance management, and succession planning programs in assigned area; ensure a consistent focus on delivering high quality customer service- Assist in the development and implementation of appropriate tools and training programs within the assigned sales territory to support the Industrial business growth.

Education

  • Tennessee Institute of Electronics

    Associate's degree

    1984 — 1986

Skills

  • Sales Management
  • New Business Development
  • Wholesale
  • Product Marketing
  • Key Account Management
  • Solution Selling
  • Cold Calling
  • Contract Negotiation
  • Customer Service
  • Selling
  • Sales Process
  • B2b
  • Account Management
  • Sales
  • Sales Operations
  • Management
  • Direct Sales

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Mark Hickey — Manager of Industrial Business at Graybar in Maryville, TN, US | Unifers