Mark Houlton-Hart
IT Service Desk Team Leader @BUUK Infrastructure
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WORK HISTORY
IT Service Desk Team Leader @BUUK Infrastructure
Woolpit, GB
EDUCATION
University of Chichester
PGCE Secondary (ICT), ICT
De Montfort University
Bachelor’s Degree Sci, Computer Studies (Hons)
ABOUT MARK HOULTON-HART
Currently leading the IT Service Desk at BUUK Infrastructure, my expertise lies in orchestrating IT projects and fostering skill development within help desk operations. With certifications in ITIL, Software Development Fundamentals, and Secure Coding, my focus is on delivering robust IT solutions and exemplary customer support.My leadership extends to mentoring a dedicated team, ensuring efficient resolution of technical challenges for over users. This role is not just about managing; it\'s about growing our capabilities and continuously enhancing the service quality we\'re known for. It\'s about pushing the envelope in IT service management and contributing substantially to the ongoing success of BUUK Infrastructure.
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