Mark Harrell

About Mark Harrell

A 22 year technical manager in the Healthcare industry, with experience in software…

Experience

1. IT Clinical Applications Support Manager

   National Jewish Health

   Sep 2016 — Present · Denver, CO, US

   Guiding and supervising the team responsible for the Application support for all National Jewish Health systems to include Allscripts EMR, Patient Scheduling and Registration systems, Soft Laboratory Information System, Provation Medical procedure Documentation system, Dragon Medical One, Cloverleaf integration engine, and numerous other 3rd party applications. • Successfully managed the implementation of key high visibility systems to include new LIS system, COVID related instrument integration efforts, various major EMR upgrades and other clinical system releases. • Manage Change Management process across the team. • Provide strategic direction for the clinical application staff, perform staff evaluations, project assignments and project prioritization.• Successfully manage and facilitate end user governance committees to oversee the system needs and changes in order to improve workflow automation and clinical staff efficiency. In addition to understanding and implementing system changes due to HIPAA and CMS regulatory requirements• Primary point of contact in the successful management of all software vendors. To include managing vendor access, vendor release requirements and schedules specific to NJH, and escalation management.

Education

• Colorado Technical University

  Bachelor of Science - BS

Skills

• Disaster Recovery
• Strategy
• Itil
• Outsourcing
• Healthcare
• Program Management
• Analysis
• Vendor Management
• Product Management
• Business Analysis
• Systems Analysis
• Governance
• Software Documentation
• Sdlc
• Healthcare Information Technology
• Software Development Life Cycle (Sdlc)
• Business Process
• Change Management
• Edi
• Management
• Integration
• IT Management
• Hipaa
• IT Strategy
• Software Development
• Project Management