Mark Haines
Senior Associate, Learning and Development at Guidehouse
- Role
- Learning Management System Administrator at Guidehouse
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Mark Haines
I am a growth-minded Learning and Development Specialist with a wealth of experience in…
Experience
Learning Management System Administrator
Nov 2020 — Present · Lewisville, TX, US
Managing the design, development, and evaluation of new curricula via the Guidehouse Learning Academy, as a Learning and Development Senior Associate. • Piloting business-focused learning and development programs and experiences that help +15K professionals best serve at every stage of their careers.• Overseeing corporate orientations, onboarding up to 200 new hires per week, and acclimating them to their new environment, as a New Hire Mentor (“Buddy”). • Incorporating leading-edge platforms, such as Percipio and Saba, driving learning experiences and helping employees obtain in-demand certifications (PMI, Scrum, ITIL, etc.). • Fostering employee morale via the creation and management of the People and Culture Team (PACT), an ERG dedicated to recognizing milestones, birthdays, and other significant events.
Skills
- Hospitality Management
- Hospitality Industry
- Hotels
- Leadership
- Revenue Management
- Training
- Microsoft Office
- Event Management
- Teamwork
- Hospitality
- Public Speaking
- Powerpoint
- Front Office
- Management
- Micros
- Social Media
- Food & Beverage
- Corporate Events
- Onq
- Customer Service
- Lightspeed
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