Mark Gouvion

WORK HISTORY

EDUCATION

SKILLS

ABOUT MARK GOUVION

WHAT I DO: I have 29 years of experience managing sales, operations, and teams to drive organizational change in the banking industry—from stabilizing or accelerating high-growth opportunities through start-ups and acquisitions, to influencing strategy and corporate culture for legacy institutions, and constructing retail groups from the ground up.WHY IT MATTERS: I’m a working leader who stands shoulder-to-shoulder with my team and our clients. I’m committed to inspiring and developing employees as innovative and entrepreneurial professionals to grow their markets. WHO I WORK WITH: My consistent interactions with Board and executive leadership, bank regulators, 500+ retail banking professionals, and our clients give me the 360º perspective to keep pace in this dynamic industry. By keeping employees engaged and staying on watch for opportunities to meet changing client needs, I contribute to the institution’s vision and value in the community. WHAT MAKES ME DIFFERENT: I’ve had the rare opportunity to launch first-of-their kind processes, policies, and divisions in the fast-paced, often-ambiguous context of a start-up organization. The experience of defining structure, culture, and chain of command where there once was none is gratifying, particularly by doing so with an empowered team.WHERE I FOCUS: Mergers & Acquisitions Retail Branch Management & Transformation Executive Influence & Board Relations Financial Services Operations Customer Experience Sales & Marketing Leadership Change Management Workplace Culture Performance Coaching & Professional Development