Mark Giangiulio

About Mark Giangiulio

Accomplished and results-oriented business leader with 25+ years of rich experience providing corporate leadership and advisory to key clients in managing assets and properties across the highly competitive hospitality and real estate industries. Looking over my profile, you will note that I’ve breadth of knowledge and solid expertise in leading various aspects of the business including commercial and residential asset management, property acquisition, capital improvements, marketing, and financial management. I’m an intuitive team leader and managing agent; knack for maximizing the value and return on investment of properties for high-profile organizations and high-net-worth clients. At the core, I am well-versed in showcasing year-over-year improvements in business development by overseeing a diverse range of hotel operations to ensure provision of consistent, high level of service excellence based on the company standards and customer expectations. Utilizing excellent professionalism, I am recognized as a highly analytical and decisive business leader with a commercial mind and an eye for detail for high quality standards and bottom-line profit improvements. Lastly, I possess excellent leadership, communication, and management skills. Here is a glimpse of my career achievements: Successfully doubled hotel sales, attained 25% NOI, and produced $14M in annual gross revenue. Accredited for achieving less than 5% vacancy rate for apartments and less than 8% vacancy for shopping centers. Contributed to increasing the apartment rent rolls by 35% by implementing a capital reinvestment plan. Played a vital role in doubling Country Club membership from 130 to 260, eliminating need for operational assessments. Achieved sales and business goals by selling three liquor stores and both bakery/pastry shops securing 10% return on liquor stores and 5% return on bakery. Increased resort hotel sales by 20% and hotel profitability by 15% in 2021 during a pandemic. Initiated rebranding of a resort destination that increased brand awareness and gross sales by over 10% annually. Expertly managed a $35M resort renovation while remaining opened and increasing gross sales by 10%. The areas where I really excel at include- Asset & Property Management - Sales & Marketing Initiatives - Profit & Revenue Optimization - Project Planning & Execution - Excellent Customer Service - Capital Investment & Growth - Acquisition & Development - Real Estate & Hospitality - Team Leadership & Collaboration

Experience

1. Chief Operating Officer

   Rod \'n\' Reel Resort

   Jun 2017 — Present · Washington, DC, US

   In my current role, I hold ultimate responsibility for overseeing the resort’s diverse business operations, including project design, construction, sales, re-branding, hotel, food and beverage, retail leasing, multi-family housing, marinas and facilities to drive extensive and sustainable growth. Furthermore, I spearhead a variety of capital enhancement projects consisting of 700-space parking garage, new restaurants, gaming facility, and pool while ensuring key project delivery within agreed time and budget frameworks. Following is my key achievement or most significant contribution: Increased gross sales and profitability of the company while under construction even through the Covid-19 pandemic.

Education

• Cornell Peter and Stephanie Nolan School of Hotel Administration

  BS, Hotel Administration