Mark Gaines
Retired
- Role
- General Manager at Burlington Stores, Inc.
- Location
- Cape Coral, US
- LinkedIn followers
- 500 followers
About Mark Gaines
Results oriented servant leader with team development through diversity and inclusion…
Experience
General Manager
Apr 2022 — Present
Responsible for the overall success of store location and associates; managing store operations tasks to maximize sales results; mentoring, being a role model, and coaching team members, as well as partnering with associates in other branches of the organization; leading team by example, demonstrating how to deliver excellent customer service with a high degree of professionalism so as to provide a world-class shopping experience to customers; taking ownership for the successful execution of all day-to-day merchandising, operations and service management tasks; direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure implementation of established company policies, standards, expectations and initiatives including ensuring that Assistant Managers and store team members are fulfilling their individual responsibilities; coordinating merchandise placement, sales promotions and pricing; reviewing receiving, transfers, debits/damages, returns-to-vendors and charge-back paperwork to ensure accuracy of inventory; manage multi-million dollar sales volume and expense budget including review of all associated reporting and record-keeping; recruitment, screening and hiring of associates in order to meet store staffing needs; facilitating onboarding and training for new associates, provide ongoing coaching in the moment, and implementing structured learning and development activities for all team members; handling personnel and associate relations issues
Education
Manatee jr college
Business 1 year
Skills
- Loss Prevention
- Point of Sale (Pos) Systems
- Big Box
- P&L
- Department Stores
- Retail
- Trend
- Driving Sales Performance
- Window Displays
- Inventory Management
- Retek
- Customer Satisfaction
- Assortment
- Styling
- Associate Development
- Specialty Retail
- Sales
- Trend Analysis
- Profit
- Markdown Optimization
- Apparel
- Merchandise Planning
- Store Management
- Management
- Pos
- Driving Results
- Income Statement
- Time Management
- Fashion
- New Store Development
- Merchandising
- Store Operations
- Cash Register
- Customer Service
- Hiring
- Retail Sales
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