Mark Franchak
Senior/Lead Client Manager at Highmark Inc.
- Role
- Senior Lead Client Manager at Highmark
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Mark Franchak
Developed, implemented and sold benefit administrative solutions for numerous different…
Experience
Senior Lead Client Manager
Jan 2015 — Present
Responsible for a book of business consisting of approximately covered members. Clients include School District Consortiums, Public Educational Institutions, Private Universities, Labor Union Trust Funds and a member Multiple Employer Welfare Association. Responsibilities include renewing clients and ensuring profitably, developing new business opportunities by selling different products and services, partnering with various areas within the organization to ensure that clients have the most complete experience as a Highmark Customer and working with other external business partners to maintain existing client relationships and to develop new opportunities. • Consistently attained sales targets renewing over 97% of membership.• Worked in tandem with New to Blue Sales Organization and have added multiple new clients to book of business.• Negotiated multiple profitable Long Term agreements with clients extending relationships for 3-4 year periods. • Maintained Client Relationships in multiple sales regions across the Highmark Footprint and Nationally.
Education
Indiana University - Kelley School of Business
Bachelors
1991 — 1995
Skills
- Product Management
- Leadership
- Health Insurance
- Managed Care
- Process Improvement
- Sales
- Program Management
- Business Development
- Crm
- Insurance
- Human Resources
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