Mark Fitzpatrick
Focused on constant improvement and reliability. Mobile Device Management to ensure stability.
- Role
- Senior Classic Platform Engineer - Acs below Wing Mobile Devices at Delta Air Lines
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Mark Fitzpatrick
Technologists focused on driving improvements in key business metrics across the…
Experience
Senior Classic Platform Engineer - Acs below Wing Mobile Devices
Mar 2018 — Present · Atlanta, GA, US
2024 Q4: Delta ACS Below Wing mobile device management expert. Managed 6k+ Below Wing Android mobile devices using SOTI\'s Mobile Device Management Platform. I have brought stability to the Ramp and DEICE Zebra TC77 devices.2023 Q4: Airport Customer Service Below Wing mobile device management. Using SOTI to manage 6k Zebra TC7x Airport Ramp and DEICE devices.20••••23 Q3: Delta Cargo Mobile device management expert. Managed Cargo and Bag Transfer mobile devices via Airwatch MDM. Developed Cargo mobile device Station self-installation process for all Cargo international devices. Developed OS upgrade installation, software deployment and configuration change processes. Leadership role in the ACS Cargo Device Team Guild where the sharing of mobile device management processes, learning and team building is fostered. 2019: Airport Custom Service Below Wing - Instrumental in mobile device replacement selection, developed mobile device configurations, created station self-installation process saving $250k on previous installation methodology, piloted and rolled out 6k Zebra TC77 mobile devices.2018: Airport Custom Service Below Wing - Hired to stabilize aging mobile devices and wireless infrastructure until replacement devices could be installed.
Skills
- Wireless
- Performance Dashboards
- Business Analysis
- Powershell
- Cobol
- Process Improvement
- Machine Learning
- Visual Basic
- Integration
- Teradata
- Microsoft Sql Server
- Agile Project Management
- Inventory Management
- Amazon Web Services (Aws)
- Software Project Management
- Servers
- Sql
- Visio
- System Monitoring
- Retail
- Db2
- Requirements Gathering
- Lotus Notes
- Automation
- Business Process Improvement
- Computer Networking
- Software Development Life Cycle (Sdlc)
- R Programming
- Self-Healing
- Infrastructure Monitoring
- Management
- Team Building
- Mainframe
- Infrastructure Management
- Networking
- Data Warehousing
- Customer Service
- Leadership
- Network Administration
- Sharepoint
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