Mark Fisher
Group Business Resilience Manager @Rathbones
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WORK HISTORY
Group Business Resilience Manager @Rathbones
Liverpool, GB
EDUCATION
University of Strathclyde
BSc Applied Bioscience, Molecular Genetics & Biochemistry
SKILLS
ABOUT MARK FISHER
Risk and Resilience leader passionate about protecting customer / colleague experience through prevention and mitigation of risks and issues facing frontline operations. 20 years of financial services industry experience, including 15 years people management and 10 years line 1 and embedded risk practice with a deep background in contact centres, branch, and back-office support. Excellent stakeholder relationships bank wide including Op Risk, IT functions, Audit, and Compliance through a series of roles, gaining in depth understanding of infrastructure, processes, and governance. Embedded support to channel level Resilience, Business Contingency and Crisis Management linked to line 1 & 2 Operational Risk functions.
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