Mark Falk

Senior Facilities Manager - West Region @CBRE

Responsible for all facilities aspects of 33 startup grocery stores. Saved 2.8 million dollars on 2022 budget. Scored 5/5 on client satisfaction survey. Reduced aging work orders by 34%. Helped 11 grand openings. Onboarded new vendors. Developed the facilities audit. Collaborate with store leaders, vendors, construction, corporate office, landlords, utilities and government agencies. Led a team of 15 technicians and 8 engineers to service 58 stores with 10 Million sq. ft. in Northern California. Handled all aspects of Facilities Management except low voltage. Directly responsible for a $3.9 million budget. Indirectly manage large capital expenditures budget. Improved on time performance and self-performance while reducing vendor costs and overall spend. Lead at team of 3 managers, 12 engineers and 30 technicians in delivering high quality facilities at the best possible value. Portfolio includes 130 retail sites with over 13 million sq. ft. in CA, NV and AZ. Launched in house HVAC team to self-perform which was launched account wide. Mentored and developed one engineer that was promoted to DFM and one technician that was promoted to AFM. Developed and mentored the first apprentice to promoted to technician in CBRE. Reduced costs by 26% while maintaining 98% on time performance. Collaborated with the corporate office on sourcing, vendor scope and emergency procedure projects that were rolled out account wide.