Mark Duynstee
Senior Manager, Data Center & Managed Services @Equinix
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WORK HISTORY
Senior Manager, Data Center & Managed Services @Equinix
Service Delivery, Reliability, and Program Leadership across the Global Managed Services & virtual hosting business unit
EDUCATION
Sheridan College
Diploma with Honors, Business Administration
SKILLS
ABOUT MARK DUYNSTEE
GLOBAL OPERATIONS LEADERSHIP | DATA CENTER & MANAGED SERVICESExperienced people leader with 15+ years building high‑performing cross‑functional teams and driving continuous improvement. Known for elevating service delivery, leading organizational change, and using strong technical and analytical skills to support customer success and product adoption.Skilled in partnering with senior leaders, aligning teams, and delivering practical business solutions. Consistently supporting Sales in securing major customer partnerships, including multiple $1M+ ELA renewals and new business wins.Areas of Expertise:Leadership & Team Development • Technical Support Operations & Professional Services • Customer Success & Relationship Management • ITIL / Lean Six Sigma / Problem & Change Management • Budgeting & Forecasting • Data Center Architecture & Systems
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