Mark Dorfman

Director of Client Relations @Home Maintenance Organization

Newton Centre, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 1997 — Present

Director of Client Relations @Home Maintenance Organization

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Spearheaded the company’s growth from the ground up, achieving consistent double-digit expansion and scaling monthly revenue to all client relationships—both new and existing—managing a portfolio of luxury residential properties totaling over 4 million square feet and valued at more than $1 billion.Identified opportunities for operational efficiency by bringing outsourced services in-house; recruited licensed experts and established internal plumbing, electrical, and design/build divisions, doubling gross profit margins across each area.Lead coordination of in-house technicians and external subcontractors to ensure timely, high-quality project delivery with a focus on exceptional client satisfaction.Develop and maintain all subcontractor relationships, ensuring alignment with company standards and project goals.

EDUCATION

N/A

UNH

Hotel/Restaurant Management

SKILLS

MarketingContract NegotiationCustomer SatisfactionReal Estate DevelopmentSingle Family HomesHomeReferralsApartmentsForeclosuresReal Estate TransactionsConstruction ManagementCondosContract ManagementLeasesManagementPurchasingConstructionLuxuryReal Estate EconomicsCustomer ServiceRefinanceResidential HomesReal Estate

ABOUT MARK DORFMAN

Director of Client Relations at Home Maintenance Organization

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Mark Dorfman — Director of Client Relations at Home Maintenance Organization in Newton Centre, MA, US | Unifers