Mark Desanto
Account Manager, ArcBest | Top Sales Producer | Engaging Relationship Builder | Driving Operational & Service Excellence, Revenue Growth & Customer Loyalty
- Role
- Account Manager at ArcBest
- Location
- New Haven, CT, US
- LinkedIn followers
- 500 followers
About Mark Desanto
Top Producer, Engaging Communicator & Relationship Builder who translates natural sales instincts into revenue and margin growth and customer loyalty. Leverages business acumen, integrity, responsiveness, partnerships, and a competitive spirit to outperform KPI goals while elevating the customer experience. Skilled negotiator who anticipates trends, gains market insights, confidently navigates complex sales cycles and logistics, and delivers results in startup, mature, and growth markets.Recognized by senior leaders and clients as a trusted performer who remains accessible, focuses on details, designs innovative solutions, and ensures optimal service delivery. Adds value as a standout individual contributor while positively influencing team environments. Transformed an underperforming territory, achieving revenue growth and business volume for 3 consecutive quarters (20••••23) within a highly competitive industry. Earned company’s Hat Trick honors. Hand-picked to manage a multimillion-dollar health system account—the company’s second-largest account employees). Ranked #1 among +400 sales peers in 2020 within the disposables category, delivering +40% growth while providing clinical and business teams with on-demand service and critical PPE products during COVID-19. Delivered +200% territory sales growth to +$4.5 million from 2016 to 2020 by giving customers a reliable product partner, leading with a consultative and solution-focused approach, and staying engaged throughout the sale lifecycle. Consistently outperforms quotas and delivers +90% new business win rate while selling across a portfolio of +250 B2B and consumer brands. Customer industries span healthcare / medical, technology, recycling, construction, media / publishing, manufacturing, and academia / municipalities. Sidelined Fortune 200 competitor, winning bid for product sale with global insurance company’s regional division (+300 employees). Grew revenue +4-fold over 7 years with effective account and margin management. Launched startup product and services division, ranking #1 among +350 sales producers. Delivered company’s largest contract of its kind within the first 6 months.
Experience
Account Manager
Feb 2022 — Present · CT, US
5B integrated logistics company)Drives prospecting / lead generating, solution selling, contract negotiations and closure, and customer success across an expansive portfolio of U.S./ multinational integrated logistics managed services offerings. In addition, manages operational accountability for service center collaborations, service delivery, and process efficiency.Leveraged Salesforce and additional tools to quickly identified opportunities to strengthen relationships with existing accounts while securing new business. Turned territory from a revenue decline to positive growth.Earned team honors in Q3 / Q4 2022 and Q1 2023 for performance against KPIs.Within a unionized environment, works closely with a sister LTL (less-than-truckload) company. Educates customers on the nuances of LTL to optimize / streamline operations and ensure on-time delivery.
Education
Southern Connecticut State University
Bachelor of Science - BS, Communications
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.