Mark D. Henry
Director, Client Partner at Kyndryl
- Role
- Director, Client Partner - Healthcare & Life Sciences (Stryker Corp) at Kyndryl
- Location
- East Hanover, NJ, US
- LinkedIn followers
- 500 followers
About Mark D. Henry
With over 20 years of experience in account management and project leadership, Kyndryl benefits from expertise in IT service management, project management, and client engagement. Focused on fostering strong client relationships, the organization collaborates with business stakeholders to align technology strategies with business objectives. Skilled in developing and implementing effective account strategies, Kyndryl works to deliver innovative and value-driven solutions. By prioritizing client satisfaction and leveraging project management expertise, the team ensures successful execution of initiatives while driving growth and partnership strength.
Experience
Director, Client Partner - Healthcare & Life Sciences (Stryker Corp)
Nov 2021 — Present · US
Built and maintained strong client relationships as the primary contact for healthcare and life sciences clients. • Acted as a strategic advisor, understanding customer needs to ensure organizational success. • Collaborated with cross-functional teams to deliver tailored solutions that meet client objectives. • Leveraged industry expertise to drive client satisfaction and retention.
Education
Stevens Institute of Technology
Masters of Science, Technology Management
2003 — 2005
Montclair State University
Bachelor of Science, MIS / Finance
1995 — 1998
Skills
- IT Service Management
- Project Management
- Pmp
- Management
- Outsourcing
- Itil
- Governance
- Business Analysis
- Pmo
- IT Operations
- Service Delivery
- IT Strategy
- Project Planning
- Vendor Management
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