Mark Crannage
Service Desk Manager @Stagecoach Group Limited
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WORK HISTORY
Service Desk Manager @Stagecoach Group Limited
EDUCATION
The Manchester Metropolitan University
Certificate inRetail Management, Retailing and Retail Operations
SKILLS
ABOUT MARK CRANNAGE
I am a technology leader who focuses on people and processes to deliver through my team.A results driven individual who can support and challenge technical and behaviuoral competencies to improve on efficiencies and develop people. I am proud of my retail background and lead on great customer service and strive for this from my team. I have a real appetite for improvement and recognise there is a place for stability but also lead on change. I can lead on either with as much passion and drive that it takes to deliver the right outcomes.The use of technology to power future thinking and unlocking potential is exciting to be a part of now and one I want to continually support and enhance.My current role allows me to deliver the above through an office based team and managing a field based team that cover the whole of the country.Recently taking on the Change Management responsibility whilst also growing my knowledge of Asset Management I am becoming an all round Service Manager.
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