Mark Couves

Head of Services Delivery @National Trust

Swindon, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jun 2019 — Present

Head of Services Delivery @National Trust

View department →

Swindon, GB

Accountable for the end to end delivery of IT services to the National Trust user community including the delivery of new IT programmes and enhancements to existing services. Responsible for shaping the strategy designed to achieve the required outcomes through a delivery model of agile, collaborative project and service teams. Key role attributes: managing resources, stakeholder and sponsor communications, effective reporting and capacity management.

EDUCATION

1996 — 1999

Oxford Brookes University

MBA, Business Administration, Management and Operations

SKILLS

Stakeholder ManagementTeam LeadershipCustomer RelationsIntegrationOutsourcingSolution ImplementationProject Portfolio ManagementProject ManagementProject ImplementationBusiness DevelopmentIT StrategySolution ArchitectureIctGovernanceProgram ManagementContract NegotiationStart-UpsPrince2Project DeliveryIT ManagementStrategyBusiness TransformationCustomer ServiceManagementIT Service ManagementChange ManagementItilService DeliveryBusiness AnalysisTeam Management

ABOUT MARK COUVES

Senior manager, with extensive experience in the delivery of ICT projects from a…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Mark Couves — Head of Services Delivery at National Trust in Swindon, GB | Unifers