Mark Connolly
Director, Product Mgmt & Design @Sonnet Insurance
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WORK HISTORY
Director, Product Mgmt & Design @Sonnet Insurance
Toronto, ON, CA
Joined sonnet ahead of IPO for parent company Definity that included a heavy market focus on the direct digital offering of Sonnet. I have Product and user experience ownership of the sonnet direct digital sales site. Tracked and improved key KPIs for conversion of ‘right’ customer matching target segments and leveraging fraud/risk profiling models to weed out high risk users. Also lead OPEXsaving initiative from initial research -> launch to add scale to claims operations by developing a brand new digital experience for submitting and managing claims online.
EDUCATION
Western University
Computer Science
Sheridan College
Computer Programming
ABOUT MARK CONNOLLY
I make complex businesses, easy for customers to use and understand.Seasoned Product Management leader, specializing in the B2C products and platforms. Working closely with internal and external stakeholders to deliver on objectives and define high quality and innovative software interfaces and value-add service offerings. Specialties: Application Interfaces for the mobile, big browser and TV Experiences, Defining new and awesome experiences for product linesIntegration with 3rd party platforms for value-added services (Facebook OpenGraph, Google Analytics, etc)
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