Mark Chapman

Area Manager @Butcombe Group

Trowbridge, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2025 — Present

Area Manager @Butcombe Group

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SKILLS

Microsoft ProductsLean ManagementBusiness Process ImprovementService ManagementCall CentersBusiness DevelopmentSoftware as a Service (Saas)Strategic ConsultingManagement ConsultingCustomer EngagementCloud ComputingTeam ManagementForecastingCloud ApplicationsBusiness StrategyLeading Transformational ChangeManaged ServicesConsultative StyleCoaching StaffCrm DatabasesB2bStrategic PlanningContact CentersStrategyRetention StrategiesCustomer AnalysisSales ProcessCustomer ExperienceSellingOperations ManagementEnterprise SoftwareSales ManagementOperational ExcellenceLeadershipSalesforce.com ImplementationService DeliveryBusiness AnalysisRetention ManagementCollaborative Problem SolvingSales Operations

ABOUT MARK CHAPMAN

I offer a different approach by applying no-nonsense, entrepreneurial methods to deliver improved performance. Over 15yrs success in leading, coaching & empowering dedicated sales, service & operations teams, alongside high-value account portfolios & channel partnersCommercial success achieved across the Start-Up, SME, Corporate & Public Sector markets.(Including regulated markets - Finance/Telecoms/IT) Demonstrable success in implementing commercial & operational improvements. Whilst also delivering profit-changing revenue against measurable targets, through effective leadership, analysis & strategic planning. Added interest in Hospitality, Tech, Automotive & not for profit markets.

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