Mark Cavey

Data Warehouse Team Lead @bet365

Manchester, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Sep 2022 — Present

Data Warehouse Team Lead @bet365

View department →

Manchester, GB

Managing 10 direct reports,(fully remote and multi site based) currently using Agile methodology and associated ceremonies such as daily stand ups/scrum and sprint planning through story pointing to deliver a new build of a Data Warehouse and transition to full Google Cloud using BQSQL, Github and composer/dags. Responsibility for Managing and maintaining the existing Enterprise Data Warehouse ETL processes having migrated from Kognitio to Ab Initio and then off prem to the cloud. Management and support for the timely delivery of data into the Warehouse.Development of standards and processes and adherence to these.Objective setting, monitoring and tracking for all DEVs including introduction of AI usage measurements and DORA, 9 box grid

SKILLS

Call CenterAvayaIntegrationBusiness AnalysisForecastingMicrosoft Sql ServerManagementProject PlanningRecruitingDatabasesErpCall CentersContact CentersMisAnalysis

ABOUT MARK CAVEY

Experienced Senior Manager with cross industry experience in IT (ITIL4 Foundation certified), Change, General Business, Contact centres, Resource and capacity planning, BI/MI/Data Analytics and continuous improvement and Data Warehousing. Strategic thinker able to deal with stakeholder management at all levels. Leader of highly motivated teams.Certified in Call Centre Management Resource Planning, SAS and TeradataAreas: Google Big QueryAB InitioMicrostrategyPOWERBI and ( MS Azure over arching knowledge) MS O365 suite Call Centre Forecasting Workload Planning Call Centre Management Information SAS programming SQL Server QlikView Qliksense EXCEL Presentations MS Office ApplicationsAvaya CMSAspect ACD technology and Custom reportingACD\'s including virtualisation savingsQMAXEWFMTotal ViewTeradataCOGNOSBI AnalyticsMIObjective settingBusiness strategyInformation StrategyData Quality improvement (DAMA) General InsuranceTELCO experienceFinancial and Budgeting exposureContinuous Improvement

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Mark Cavey — Data Warehouse Team Lead at bet365 in Manchester, GB | Unifers