Mark Caswell
Solutions Architect at EDGE Communications
- Role
- Solutions Architect at Edge Communications
- Location
- Easton, PA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Mark Caswell
Design and Sales Support of large distributed Voice and Data Communications Solutions including LAN. WAN, Wi-Fi, Unified Communications, Solution Virtualization, Voice over IP, Omnichannel Call/Contact Center, SIP, Unified Messaging, Voice and Screen Recording, Workforce Management, CTI, etc.
Experience
Solutions Architect
May 2018 — Present · Parsippany, NJ, US
Skills
- Mpls
- Call Center
- Unified Messaging
- Solution Selling
- Problem Solving
- Voice Over Ip (Voip)
- Customer Service
- Customer Relations
- Call Logging
- Messaging
- Selling
- Sip
- Avaya Technologies
- Windows
- Call Recording
- Call Centers
- Ip
- T1
- Avaya Pbx
- Pbx
- Wireless
- Telephony
- Microsoft Office
- Sales
- Avaya
- Strategic Planning
- Lan-Wan
- Telecommunications
- Acd
- Customer Satisfaction
- Troubleshooting
- Consultative Selling
- Cti
- Networking
- Uc
- Network Design
- Cabling
- Sip Trunking
- Contact Centers
- Switches
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