Mark Bates
Lead Business Analyst @Lloyds Banking Group
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WORK HISTORY
Lead Business Analyst @Lloyds Banking Group
Manchester, GB
Defining a new Cloud based reference data solution by understanding the core functional and non-functional requirements.• Redesigning and replatforming the Counter application and user interface for navigation and journal screens, improving the colleague and customer experience through data and technology integration.• Working within an Agile squad, liaising with business users, Architecture, UX Designers, and other squads to create, prioritise, and refine User Stories and Acceptance Criteria.
EDUCATION
The University of Manchester
BA (Hons)
ABOUT MARK BATES
Experienced Business Analyst working on various products, projects, and programmes in the…
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