Mark Boyer
Service Operations Director @Softcat
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
Feb 2025 — Present
Service Operations Director @Softcat
View department →
London, GB
SKILLS
Itil V3 Foundations CertifiedSystem DeploymentItilCustomer EngagementIT OutsourcingData CenterProfessional ServicesCustomer ServiceService-Level Agreements (Sla)IT OperationsIso 20000Service DeliveryCloud ComputingVmwareService Level ManagementIncident ManagementHp ProductsOutsourcingManaged HostingVirtualizationProject DeliveryStrategyIT Infrastructure OperationsIT StrategyIT ManagementSlaItil CertifiedIT Infrastructure ManagementDisaster RecoveryWanManaged ServicesPre-SalesCitrixInfrastructureManagementService ImprovementGovernanceService ManagementManaging IT InfrastructureService Desk
ABOUT MARK BOYER
I challenge inherited thinking in IT services and build operating models that shift organisations away from traditional ITSM and towards AI native, design-led, value-driven delivery. I specialise in uniting people, partners and platforms into coherent systems that scale, simplify and create measurable business impact. My work focuses on helping organisations reinvent how they design and deliver services, unlocking capability, accelerating outcomes, and inspiring teams to follow with clarity and purpose.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.