Mark Biederman
Director, Client Services | CRME, CHDT Customer Service Manager / Call Center Leader / Hospitality and Franchise Management
- Role
- Client Services Director at MSB Resources
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Mark Biederman
At Emesbee Holdings, my leadership as Client Services Director is characterized by a…
Experience
Client Services Director
Oct 2023 — Present · Hillsborough, NJ, US
As Director, I am accountable for managing a suite of projects, efficiently prioritizing and delegating tasks to maximize team productivity. I work closely with industry partners, collaborating to capitalize on high-potential growth opportunities. Some of my key contributions include: Navigated the company through a challenging COVID-19 environment, maintaining stability throughout the pandemic. Motivated staff to take calculated risks in pursuit of solutions by fostering a culture of creative thinking, collaboration, and collective problem-solving.
Skills
- Hospitality Industry
- Hospitality
- Hotels
- Customer Service
- Hospitality Management
- Microsoft Office
- Event Management
- Food & Beverage
- Hotel Management
- Event Planning
- Microsoft Excel
- Budgets
- Certified Revenue Management Executive
- Resorts
- Restaurants
- Catering
- Revenue Analysis
- Budgeting
- Front Office
- Tourism
- Restaurant Management
- Yield Management
- Pre-Opening
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