Mark Barringer

About Mark Barringer

Charlotte native, Sedgefield elementary & junior high, Myers Park High School class of 1987. Enjoy being outdoors, camping, hiking, all dogs, and German cars. Currently with the Microsoft 365 FastTrack team based at the Microsoft Charlotte campus, on-boarding customers to Microsoft Teams. I am a Teams SME and I specialize in Teams Phone System, PSTN integrations and all things cloud voice. However, I am versed in all aspects of Microsoft Teams and help customers migrate to the platform every day.

Experience

1. Senior Escalation Engineer - Americas Teams Sme Lead

   Microsoft

   Jul 2020 — Present · Charlotte, NC, US

   Microsoft FastTrack - Teams SME lead for the Americas, heading a larger group of Teams SMEs who focus on customer on-boarding for Microsoft Teams, specializing in Enterprise Voice/telephony deployments.Our primary focus is all methods of Microsoft Teams Phone connectivity (Calling Plans, Operator Connect, Teams Phone Mobile and Direct Routing). As well as all Microsoft Phone related features such as Cloud Voicemail, Call Park, Auto Attendant, Call Queues, Shared Calling, e911 & Emergency Calling, Media Bypass, Media Optimization, Location Based Routing, Unassigned Number Routing and SIP Gateway connectivity. Also supporting Microsoft Teams Phones, Microsoft Teams Rooms & Surface Hub, third party VoIP phones, Cloud Based Video Interop, Audio Conferencing.

Education

• University of North Carolina at Charlotte

  Bachelor of Arts (BA), Computer Science - Information Technology

  2016 — 2020

Skills

• Skype
• Lync
• Office 365
• Voice Over Ip (Voip)
• Session Initiation Protocol (Sip)
• Sip Trunking
• Unified Communications
• Networking
• Internet Protocol Suite (Tcp/Ip)
• Cloud Computing
• Troubleshooting
• Virtualization
• Microsoft Certified Technology