Mark Bailey

Experience

1. Operations Manager, Manufacturing Hardware Services - Americas

   Emerson

   Dec 2021 — Present · Austin, TX, US

   Manage a team of five direct reports, including three Operations Managers II; totaling 30 indirect reports on established goals and career development plans• Plan and lead global operations, NPIs (New Product Introductions) and manufacturing technology programs• Support development of manufacturing program plans by outlining strategy, scope, schedule, resource requirements, and cost targets• Develop and present business cases for program support related to facilities, equipment, and OEE improvements• Hire, train and develop team members to successfully achieve business and program goals with clear and agreed upon objectives• Define and drive tasks to be performed by cross-functional teams, including prioritizing team initiatives based on schedule, risk, resources, and ROI• Coordinate and oversee daily activities performed by Repair and Calibration Operations teams• Evaluate KPIs (Key Performance Indicators), analyze performance data, and make necessary adjustments in operations to meet established business goals• Plan yearly budget for calibration services and repair services teams by managing controllable and non-controllable OpEx (Operational Expenses) and CapEx (Capital Expenses), totaling a budget of ~$5M• Collaborate with Global Service Center Managers, Business Unit (BU) leaders, and other internal stakeholders in EMEA and APAC to drive initiatives impacting all service centers• Create and manage purchase orders to support global services and ensure prompt and accurate payments to vendors and suppliers• Program managed two California company acquisition transfers of hardware services to corporate service center, totaling 13 product lines,$500k inventory,$1.3M CapEx, and $900k yearly services revenue

Education

• York College of Pennsylvania

  Bachelor of Science (B.S.) Sport Management

  2010 — 2011

• Coastal Carolina University

  Bachelor of Science (B.S.), Sport Management

  2011 — 2014

Skills

• Sports Coaching
• Athletic Training
• Sponsorship
• Fundraising
• Sports
• Social Media Marketing
• Outside Sales
• Ticket Sales
• Customer Service
• Football
• Public Speaking
• Social Networking
• Athletics
• Facebook
• Social Media
• Sports Marketing
• Public Relations
• Archtics Ticketing System
• Time Management
• Hockey
• Sports Management