Mark Ashmeade
Solution Engineer Director at Zayo Group | Published Photographer | iOS Developer
- Role
- Solutions Engineer Director at Zayo Group
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Mark Ashmeade
Internationally experienced Sales Engineer with a strong emphasis on technology and…
Experience
Solutions Engineer Director
Jan 2017 — Present · Knoxville, TN, US
Senior Solutions Engineer within Zayo’s Enterprise vertical division, serving major retail, financial services, logistics and airline customers.• Originating complex designs leveraging Zayo’s Fiber, DWDM, MPLS/VPLS and IP Assets, together with Zayo’s Colocation, IaaS and CloudLink products, and partner Type II services.• Technical engagement with customers, working closely with Account and Sales Directors to solve customer business challenges and needs cost-effectively, bringing company SMEs into the engagement as required.• Designing solutions with financial metrics in mind – Capex and Netex/Opex influence on NPV and IRR.• Mentorship, coaching and support for new Account Directors and Sales Engineers.• Managing the complete sales cycle, working with Business Development, through RFI/P/Q processes, requirements analysis, and closing the sale, whether it be colo space or a 500 node ELAN.• Providing post-sale support to customers and Zayo’s Service Delivery teams to ensure smooth delivery of solutions and enhance Net Promoter Score (NPS) • Maintaining knowledge of competitive product offerings and emerging technologies in order to continue serving customers in an intelligent, forward-looking manner for mutual benefit.
Education
Royal School of Signals
Telecommunication Engineering
1996 — 1997
Skills
- Ss7
- 3g
- Voip
- Ip
- Sms
- Unix Shell Scripting
- Xml
- Ivr
- Ain
- Tcap
- Dwdm
- Tdm
- Ios Development
- Business Strategy
- Sip
- Bss
- Sales Engineering
- Sigtran
- Internet Protocol (Ip)
- Wireless
- Sow
- Fiber Optic Networks
- Redundant Systems
- Umts
- Gprs
- Unix
- Problem Solving
- Contract Negotiation
- Internet Protocol Suite (Tcp/Ip)
- Voice Over Ip (Voip)
- Ethernet
- Mobile Devices
- Os X
- Nebs
- Colo
- Cdma
- Gsm
- Rf Engineering
- Intelligent Networks
- Account Management
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