Mark Arrington
Dynamic leader and developer of people and organizations
- Role
- Director, Outage Reporting & Analytics at Exelon
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
Experience
Director, Outage Reporting & Analytics
Aug 2022 — Present · US
Lead development and implementation of Azure Cloud-based Single Source Outage Management Reporting and Analytics Platform• Implemented Operational and Reliability reporting across all 4 Exelon Operating Companies reducing report volume by 82% while achieving 85% convergence across all 4 Exelon Operating companies.• Enabled consistent reliable communication to customers across all channels.• Enabled business continuity in major storm/event scenarios with system resiliency with automated failover through High Availability functionality.• Enabled automated Disaster Recovery capability within 30 min. vs. a 4-hr. Tier 0 requirement• Increased outage data visibility and analysis to employees via Power BI user interface via desktop and mobile devices• Led development and implementation of Portfolio Technical Governance process to sustain platform performance, implement enhancements, and drive adoption and convergence across all 4 operating companies• Led Brandon Shores ACE investigation which identified and drove opportunities to improve PJM Transmission project estimation practices and tools.
Education
Columbia Business School
Certificate, Leading Strategic Growth
2020 — 2020
Saint Joseph's University
Bachelor of Science, Business Management
1992 — 1995
Saint Joseph's University
Master of Business Administration (MBA), Finance
1999 — 2002
Penn State University
Certification, Project Management
1999 — 2000
Skills
- Business Process
- Business Transformation
- Energy
- Customer Service
- Program Management
- IT Strategy
- Smart Grid
- Cross-Functional Team Leadership
- Leadership
- Analysis
- Project Management
- Forecasting
- Contract Management
- Integration
- Project Portfolio Management
- Process Improvement
- Change Management
- Business Analysis
- Strategy
- Management
- Team Building
- Project Planning
- Sdlc
- Visio
- Business Process Improvement
- Vendor Management
- Strategic Planning
- Budgets
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