Mark Arquette

Experience

1. Principal Customer Delivery Architect

   Amazon Web Services (AWS)

   Apr 2019 — Present · Denver, CO, US

   We are hiring for Amazon AWS! At Amazon, we start with the customer and work backwards to build innovative solutions for our customer’s needs. As an Enterprise Delivery Architect (EDA), you should expect a dynamic environment where you’ll work in parallel across Enterprise-level customers to understand their business objectives and work backwards to educate, design, scope, estimate, and communicate a cloud-based solution to the customer. Framed in Amazon’s Leadership Principles, the success in this role includes: • Customer Obsession. We focus on our customers, thinking long-term and working backwards from their objectives to design and build long-lasting solutions. • Earn Trust. To earn trust, we must do what we say we’re going to do. This role will be responsible for effective, articulate communication on how Amazon will uniquely approach the customer’s needs and follow through in delivery to oversee our commitments. This includes designing, scoping, estimating, and thinking ahead on the customer’s needs after implementation. • Bias for Action. This role is steeped in ambiguity. You will be expected to take information you have, probe for greater detail, and design innovative solutions to push customers to think and work differently. Solution iteration is to be expected. Current Role • Member of the Account and Professional Services Go-To-Market teams, ensure success in designing, building, optimizing, transforming or otherwise migrating applications, software, and services on the AWS platform • Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud • Ensure customer success with cradle to grave involvement • Independently oversee a large program of mixed-skill consultants that drive transformation of a customer’s business.