Mark Anthony Ruiz

About Mark Anthony Ruiz

I’m a Senior Business Analyst and Certified Scrum Product Owner with over 10 years of leadership experience in enterprise application implementations, data analysis, and system optimization. I focus on delivering measurable results through cross-functional collaboration, specializing in public health systems and supporting underserved communities. From streamlining electronic health records to driving data modernization efforts, I’m passionate about using technology to solve real-world challenges and improve operational efficiency. I look forward to continuing to lead transformative projects and contribute to innovative solutions in healthcare and technology.

Experience

1. Senior Business Analyst Technical Consultant

   CDC Foundation

   Aug 2022 — Present

   Serve as a Business Analyst and Technical Consultant for Nevada’s DPBH - Community Health Nursing, optimizing the post-implementation use of Patagonia Health EMR to support rural medical services, including Medicaid-funded programs.Key Contributions- Led a data modernization initiative, redesigning client documentation forms and integrating critical reporting data, resulting in a 75% improvement in report generation efficiency, a 50% increase in accuracy, and a 40% reduction in documentation time- Spearheaded a user training campaign, reducing support tickets by 60% and increasing user proficiency by 40%, improving system adoption across clinical, administrative, and billing teams- Coordinated the implementation of secure electronic lab communication, reducing lab result processing times by 65%, improving billing accuracy by 30%, and optimizing lab workflows within the Patagonia EMR system.Responsibilities- Analyzed, documented, and prioritized business requirements for healthcare system implementation and optimization, aligning with regulatory and Medicaid program standards- Coordinated with stakeholders across clinics, labs, State IT, and EMR vendors to manage configuration requirements and translate clinical needs into technical solutions- Developed and maintained reporting processes to ensure compliance with federal, state, and grant funding requirements, utilizing Power BI for advanced data visualization- Designed and led comprehensive training programs for staff at all levels, ensuring adherence to Medicaid billing and reporting standards and optimizing system use.

Education

• Bakersfield College

  Music