Mark Abdelnour
Senior M365 Change Manager & Technical Writer @Shared Services Canada Services Partagés Canada
Ottawa, CA
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
May 2020 — Present
Senior M365 Change Manager & Technical Writer @Shared Services Canada Services Partagés Canada
View department →
Developed enterprise-wide user-adoption strategies and detailed communications plans for a department-wide M365 rollout• Authored training collateral—e-learning modules, Quick Reference Cards, FAQs, job aids, and online learning portals—to accelerate user proficiency• Launched and managed an M365 Champions Network to sustain engagement and peer support
SKILLS
Talent ManagementOrganizational EffectivenessProject PlanningLeadership DevelopmentProject DeliveryManagement ConsultingPublic SpeakingRecruitingBusiness StrategyCross-Functional Team LeadershipStrategyProgram ManagementTeam ManagementAnalysisTeam LeadershipOrganizational DevelopmentRequirements AnalysisVendor ManagementProject ManagementTraining DeliveryCoachingChange ManagementConsultingOutsourcingEmployee EngagementHuman ResourcesTrainingSharepointTechnology Needs AnalysisProcess ImprovementManagementTeam BuildingEducation SoftwareGovernanceBusiness AnalysisBusiness Process ImprovementBusiness TransformationBusiness DevelopmentCall CentersWorkshop Facilitation
ABOUT MARK ABDELNOUR
I’m a Senior Microsoft 365 Change Management Consultant & Technical Writer with 20+…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.