Mark Fox
Leading Digital Transformation with Cisco Partners
- Role
- Leading Digital Transformation with Cisco Partners at Cisco
- Location
- Danville, CA, US
- LinkedIn followers
- 500 followers
About Mark Fox
Strategic business leader enabling Channel Partners to build customer success and service capabilities to drive growth. Have extensive experience working on go-to-market service strategies through Cisco’s extensive global network of Partners. Currently leading initiative to help Partners take advantage of new Cisco CX data and insights to enhance Partner services business. Held numerous leadership roles in both Cisco Services and Cisco Global Partner organizations with a charter to ensure Partner success in integrating new Cisco service offers and optimizing Partner services. Prior to Cisco managed the Services delivery team for a large global IT consultancy (CSC), served as VP of professional services for a gold Microsoft partner consulting company leading sales support and services delivery, and also created an internal consulting function within Southwest Airlines to lead IT initiatives. Have strong Customer-facing consulting experience leading strategic cross-functional initiatives aimed at helping Customers integrate and adopt new technology solutions. Skills rooted in a solid technical application software foundation with individual contributor experience in pre-sales, project definition and leadership and software development.
Experience
Leading Digital Transformation with Cisco Partners
Dec 2021 — Present · San Francisco, CA, US
Leading a global initiative to help Cisco Partners achieve higher levels of Customer experience and competitive differentiation through adoption of Cisco CX data and insights
Education
The Ohio State University
Bachelor's degree (BS)
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