Marjan Cvijanović
Director of Strategic Accounts @Three Day Rule Matchmaking
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WORK HISTORY
Director of Strategic Accounts @Three Day Rule Matchmaking
Three Day Rule is an exclusive matchmaking company-Spearheaded the expansion and 50% growth of the Performance Outcomes revenue by identifying innovative tools and forging strategic partnerships to enhance and diversify revenue streams-Successfully implemented streamlined processes to optimize cost-effectiveness and enhance operational efficiency-Developed strategic initiatives to boost revenue from existing customers through targeted upselling, optimized pricing structures, and persuasive marketing collateral - driving increased sales while maintaining high customer satisfaction levels.
EDUCATION
University of Leeds
Honors Exchange Student
University of Illinois at Urbana-Champaign
Bachelor of Science - BS
ABOUT MARJAN CVIJANOVIĆ
Executive with extensive experience building and leading high-performing customer success and sales teams. With a comprehensive background in SaaS technology platforms in a broad array of spaces including CPG, Technology platforms, GRC, FinTech, Real Estate and Affiliate/Performance Marketing. I have successfully delivered revenue growth for both Global, Enterprise, and SMB customers. I am experienced in driving results for B2B and B2C models. I am a customer advocate skilled at managing strategy, systems implementation, operations, and account revenue across multi-tiered, global teams while building and nurturing relationships with internal and external C-suite decision makers.Key Achievements- Grew managed revenue by 30%+ year-over-year (YOY), improved net dollar retention (NDR) from 105% to 110%(~$9M), global software as a service (SaaS) revenue under management of $100M+, and Gross Transaction Value (GTV) of $1B (3K+ customers)- Retained 97% of gross revenue through product feature adoption and increased partnerships, effectively building strong relationships to minimize churn and sustain continued satisfaction- Successfully increased top-line revenue by 40% while decreasing costs by 15% and growing profitability year-over-year (YOY) by directing daily operations to achieve key performance indicators (KPIs).
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