Mariya Jose
Systems Engineer
- Role
- Windows Engineer at Zensar Technologies
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Mariya Jose
IT professional with experience in system engineering, quality assurance, and project…
Experience
Windows Engineer
Nov 2023 — Present · Dallas, TX, US
Administer Microsoft Intune for enterprise-wide MDM, deploying compliance policies, configuration profiles, and applications via Endpoint Manager.Develop and maintain SCCM task sequences for Windows 10/11 deployment, BIOS/driver integration, and OS patching.Use ServiceNow for incident, request, and change management, ensuring SLA compliance.Provide Tier 2/3 support for Windows endpoints, iOS/Android devices, and Microsoft 365 apps, including provisioning, imaging, and endpoint security.Automate administrative tasks using PowerShell scripting for user provisioning, system checks, and license management.Manage Active Directory including OU, group management, GPOs, login scripts, and permissions audits.Oversee Exchange Online mailbox management, shared mailboxes, distribution groups, and mail flow troubleshooting.Support Microsoft Teams Room (MTR) and AV conferencing environments for hybrid meetings.Monitor endpoint performance and compliance with Nexthink analytics and alerts.Manage identity and access with Okta SSO and MFA, handling app assignments and login troubleshooting.Perform hardware lifecycle operations including imaging, asset tracking, and IMAC workflows.Troubleshoot L1/L2 network issues such as DNS, DHCP, Wi-Fi authentication, VLANs, and NIC settings.Collaborate with server, network, and security teams on escalations and infrastructure changes.
Education
Rajagiri School of Engineering & Technology
Bachelor of Technology - BTech
2017 — 2021
University of Houston-Downtown
Master of Science - MS
2023 — 2025
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