Marius Hirsch
Manager Telecommunications Agentic Ai, Transformation & Commercial Excellence @BearingPoint
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WORK HISTORY
Manager Telecommunications Agentic Ai, Transformation & Commercial Excellence @BearingPoint
Stuttgart, DE
Strategic transformation initiatives with a focus on Agentic AI, AI Strategy, Customer Experience and Growth• Design, implementation and scaling of AI use cases across the end-to-end customer journey (e.g. personalization, service automation, next-best-action)• Development of AI-driven target states, business cases and operating models, including governance and KPI frameworks• Integration of AI into existing telco and network processes to improve performance and efficiency• Disciplinary and functional leadership of team members and steering of cross-functional, interdisciplinary project teams• Ownership of business development, program governance and successful delivery of strategic consulting engagements (strategy-to-execution)
EDUCATION
University of Stuttgart
Master's degree, Technology-Management
University of Malta
-, Corporate Strategy and Scenario Technique
University of Stuttgart
Bachelor of Science (B.Sc.), Technology-Management
SKILLS
ABOUT MARIUS HIRSCH
Strategy & AI Transformation Manager mit über 8 Jahren Erfahrung im Telco-Umfeld sowie in der Management- & Technologieberatung. Schwerpunkt auf strategischem Wachstum, Customer Experience Transformation und End-to-End-Implementierung von Agentic AI Use-Cases entlang der Wertschöpfungskette – von der Strategie bis zur Umsetzung.Nachweisliche Erfolge in der Entwicklung von Mehrmarken- und Tarifstrategien, Skalierung daten- und KI-getriebener Geschäftsmodelle sowie der Optimierung von Kundenservice- und Netzwerkprozessen.Führungserfahrung in Linien- und Projektorganisationen, volle End-to-End-Verantwortung für Akquise, Steuerung und Umsetzung strategischer Großprojekte
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