Marissa Keech
AI-First UX Researcher
- Role
- Senior Ux Researcher at Google
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Marissa Keech
I thrive on helping product teams understand and anticipate user needs. My passion is…
Experience
Senior Ux Researcher
Jan 2024 — Present · Seattle, WA, US
Lead end-to-end research to improve how critical cloud service reliability and outage information is communicated to Google Cloud customers. Partnered with cross-functional teams to identify pain points, design and test communication strategies, and deliver actionable insights that directly shaped customer-facing status updates and incident reporting. Elevated the clarity, timeliness, and usability of reliability communications, helping enterprise customers make faster, more confident operational decisions.
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