Marissa Hillier
Capital One | Head of Lounge & Landing Network Operations
- Role
- Head of Capital One Lounge & Landing Network Operations at Capital One
- Location
- Arlington, VA, US
- LinkedIn followers
- 500 followers
About Marissa Hillier
With a robust background in luxury hospitality management, my journey at Capital One has been marked by spearheading the creation and execution of our cutting-edge airport lounges. My expertise lies in enhancing customer experiences and fostering robust partner relationships, contributing to our company\'s growth in the hospitality sector. At the core of my professional ethos is a passion for strategic innovation and operational efficiency. Through my role, our team has successfully transformed customer service touchpoints into memorable experiences that strengthen brand loyalty.
Experience
Head of Capital One Lounge & Landing Network Operations
Oct 2024 — Present
Education
Cornell University
Bachelor of Science (BS), Hospitality Management
2008 — 2012
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